Contact Us

Our lovely customers really are at the heart of everything we do and is why we aim to only provide the very best level of service. Have a query? Our super friendly team are on hand 9am-5pm, 5 days a week to help, so say hey and drop us a line on 0191 743 0219

Or email us at hey@rowenhomes.co.uk

Returns

The following address is for customer returns only. (Please note, we don’t yet have a showroom)

Unit 6 Franklin Industrial Est,
Blaydon,
NE21 5TL,
United Kingdom

In the event that your items need to be returned, please follow the steps below;

• Drop us a line and let our team know you would like to return an item
• This will then be logged onto our system before it arrives at the warehouse, so it can be accepted and processed.
• We will then send you a form and let you know your returns shipping options.
• Anonymous returns will be held in quarantine until the customer gets in touch.