Product DimensionsRetreat Chocolate Subtle Boucle Chaise End Sofa- Right Hand Facing
Height 76cm
Width 256cm
Depth 75cm
Chaise Depth 156cm

It's always a good idea to grab the tape measure and size up your doors and hallways to help plan the easiest route into your living room.

FAQ

Frequently Asked Questions

Find quick answers to common questions about orders, shipping, returns, and product care.

Generic FAQ's
Can I see the sofa before I buy?

You can experience our favourite sofas and feel the fabrics in our beautiful store located in the Metrocentre. Give us a call on 0191 716 9464 beforehand and we can confirm what we have to show you.

Can I order fabric swatches?

Yes. We recommend ordering your FREE fabric swatches before purchasing so you can see the colour, texture and finish in your own home. You can order your free sample here

Can I speak to someone before I order?

Of course. Our friendly UK Customer Service team can help with fabrics, configurations, dimensions, comfort and delivery. Give us a call on 0191 743 0219.

Do you offer child- and pet-friendly fabrics?

Yes. We offer a selection of durable and practical fabrics designed for all homes. Each fabric is different, so make sure to check the individual product details.

What fillings do you use?

Our sofa fillings vary by model, designed to give you the very best comfort and performance based on the shape itself. Check the individual product pages for details.

Will my sofa feel firm when it first arrives?

New upholstery can feel firmer initially. Cushions will naturally soften and settle with regular use. Where possible, ensure to rotate cushions regularly to maximise their life span.

Do I need to plump my cushions?

Some fillings, particularly feather and fibre, benefit from regular plumping and turning to maintain their shape and comfort. Check out our Care Guide to help keep your sofas looking fresh.

I'm worried my sofa won't fit. What should I do?

Always check the sofa dimensions and measure your access carefully, including doorways, hallways, staircases and don’t forget tight turns. Use our Will it Fit Guide to aid you through this process. Our team are on hand to help if you're unsure, give us a call on 0191 743 0219.

What is a modular sofa?

A modular sofa is made from individual sections that can be combined to create different configurations, giving you greater flexibility over your layout to create your perfect sofa.

Can I choose my configuration?

Many of our modular sofas offer different configurations, including left- or right-hand chaise options. We’ve tried to take the stress out of the process by offering set sofa configurations (some of which can easily be grown with an armless extension chair). Available choices vary by collection.

Do I have to assemble my sofa?

We offer a premium white-glove delivery to your room of choice, and we assemble and take the packaging away on the majority of our sofas. Please ensure access ways are clear for smooth delivery. Some modular sofas require sections to be connected once positioned in your home. Delivery and installation requirements vary by product. If you’re unsure, please give us a call on 0191 743 0219.

How much does delivery cost?

Delivery costs vary by product and location. Your delivery charge will be shown before you complete your order.

How long will my sofa take to arrive?

Lead times vary depending on whether your sofa is in stock or made to order, and the chosen configuration and fabric. Your estimated lead time can be seen on the individual sofa pages.

Can I choose my delivery time?

Our courier will contact you to arrange delivery once your sofa is ready. Available delivery slots vary by location and delivery service.

Do your sofas come with a guarantee?

Guarantee terms vary by product. Please check the individual sofa page or our terms and conditions for full details.

Frequently Asked Questions
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